WESST Client Profiles

Cell Phone Doctor

Cell Phone Doctor is a family-owned business serving the greater Gallup community and the Navajo Nation. Cell Phone Doctor sells new and factory refurbished phones and services all brands of cell phones and tablets. They sell several cell phone models, including iPhone, Samsung, LG, Motorola, Android and PlayStation, and Xbox gaming systems. Cell Phone Doctor can also network unlock phones and complete basic repairs on phones, tablets, computers, and game systems.

The WESST Farmington Women’s Business Center has provided extensive one-on-one consultation sessions focusing on cash flow and financial work. Working with the consultant and trainer Holly Patterson, Robert has learned how to use digital marketing tools to improve his social media postings and has created marketing strategies to help him grow his target markets. WESST has also helped Robert create an inventory tracking process to determine the value of his merchandise from month to month. This allows Robert to know when to order inventory instead of overstocking and losing profits if items sit too long on his store shelving. Robert is now working with Melissa Toland Williams, Loan Operations Officer with WESST, to improve his personal credit through credit counseling. She is working with Robert to develop a credit plan to improve his chances of obtaining a WESST loan in the near future.

Client Details

Name

Robert Slover

Company

Cell Phone Doctor

"I want to thank each of you for all the tips and help you have given to me. I’ve learned a lot in these few months and learned much more from the cash flow chart. I hope we can work more together to make my business the best one out there."
Robert Slover
Gallup, NM

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